Webinar Exploring Design Thinking for the Hospitality and Tourism Sector

29th April 2025

UKZN Extended Learning

The Executive Education Division at the Graduate School of Business and Leadership at the University of KwaZulu-Natal is hosting an engaging and insightful webinar on the 14th of May 2025. The webinar is entitled “Reimagine Hospitality and Tourism Through Design Thinking” and aims to explore how design thinking can drive transformative innovation in traveller experience, service delivery, and tourism strategy.

The webinar will be facilitated by Dr Kavisha Nandhlal, who is an entrepreneur, postdoctoral fellow at the GSB&L and UKZN, and author of Initiate Design Thinking. With a DBA and MBA from UKZN, Dr Nandhal is the founder of The Innovation Space—a company helping businesses unlock creative solutions through design thinking. Passionate about innovation and sustainability, Dr Nandhlal empowers leaders to tackle complex challenges and build future-ready organisations.

Please find the detailed invitation below. Kindly confirm your attendance by registering online.

https://ukznextendedlearning.com/wp-content/uploads/2025/04/INVITATION-GSBL-WEBINAR-SERIES-DESIGN-THINKING.pdf

Date: Wednesday, 14th May 2025

Time: 09h30 – 10h30

Platform: Zoom

Click here to RSVP to attend

We look forward to your participation and an enriching discussion.