Leadership in the making with BPESA

26th May 2022

UKZN Extended Learning

– by Nkosingiphile Ntshangase

It is crucial that organisations promote a learning culture and continuously develop their employees. This better prepares employees for abrupt changes to the environment and is especially beneficial for young people who aspire to attain a position in leadership. Developing a solid foundation for effective leadership in a new landscape is essential to any new manager’s success. To facilitate this, UKZN Extended Learning hosted the Emerging Managers Programme for Business Process Enabling South Africa (BPESA) KwaZulu-Natal, which commenced on the 9th of May 2022.

The current working climate demands that young leadership be equipped to respond to innovations and technologies that continuously arise. The pandemic has changed lines of communication between colleagues and has also increased workloads as employees need to be upskilled to accommodate the changes.

Emerging managers in the workplace that possess the knowledge, have the power to make positive changes in an organisation. The traditional way of people and systems management is becoming obsolete as technology progresses for many businesses and large corporations. The Emerging Managers Programme capacitates delegates with relevant tools, methods, and practices to help them be more productive as leaders upon returning to the work environment. The blended learning methodology promotes critical thinking when identifying and solving business challenges.

Mr Vezinjabulo Motaung (Customer service agent, Capability BPO) stated:

“The facilitator was well prepared and allowed us to interact during the sessions. I learned a lot and will be able to apply what we learned in my working environment. I found that the assessments helped us in getting to know each other better. And, I got to learn more about myself and hearing different perspectives from my peers helped me to grow. The content encouraged engagement and needed us to interact for it to be fruitful so that the knowledge gained can be tested. This programme was a great way to learn more about leadership.”

By investing in the development of young leaders, an organisation can gain a competitive edge by increasing its success when navigating change. Leadership development shapes the organisation’s culture, and engaging employees mitigate the pipeline’s potential gaps.

If you would like your team to feel more engaged, skilled and motivated, secure your spot for the upcoming intake for the Emerging Managers Programme on the 27th of July 2022. To find out more information, contact us directly:

Thobeka Malinga

E: MalingaT1@ukzn.ac.za

T: 031 260 1234