– by Noluthando Makhaza
Meeting minutes are the written or recorded documentation that is used to inform attendees and non-attendees about what was discussed or what happened during a meeting. Meeting minutes or notes are generally taken by a designated meeting minutes’ recorder during the proceedings so that an accurate record exists of what transpired during the meeting, (Susan M. Heathfield: 2018). We recently hosted an Effective Minute Taking programme for a group of delegates at the University of Venda, who recognise the importance of this skill. This one-day programme was facilitated by Ms. Jayne Whittaker who also specialises in Microsoft Windows computer training. Apart from computer training, Jayne also teaches several soft skills programs, such as: Communication skills, Time Management and Business Presentation skills to a variety of retail, manufacturing, and other types of businesses.
The delegates were excited to have UKZN Extended Learning facilitate the programme at their premises at the University of Venda as it made it convenient for them. Effective minute taking is a crucial business communication and administration skill that is still relevant to many businesses to date. To many companies, this skill offers legal protection, provides structure, drives action and acts as a measuring tool which contributes towards the successful administration of the business.
We believe that the skills gained by our University of Venda delegates will surely heighten their communication and administration skills in their daily running of their departments.
If you would like us to customise or facilitate any of our programme at your premises or preferred venues, please contact:
Nashlene Maharaj
T: +27 31 260 1234