The Role of Cultural Intelligence.
In VUCA Contexts Cultural Intelligence is the ability to behave and communicate effectively and appropriately in cross-cultural settings in order to achieve one’s goals (Ang, et al., 2007; Earley & Mosakowsi, 2004). This requires a combination of knowledge, skills, and attitudes that are developed over time (Hammer, Bennett & Wiseman, 2003) and through openness to trial and error (Gregersen-Hermans & Pusch, 2012). CQ leaders know how to develop their competencies through mindful awareness and introspective reflection on their behavior (Thomas & Inkson, 2008). Topics include unconscious incompetence (Kruger & Dunning, 1999); hidden bias (Bennett, 1986); and cultural dimensions (Hofstede & Hofstede 2001). Attendees will participate in a brief simulation regarding cultural values.
This module introduces the concept of CQ, or Cultural Intelligence, and makes the case for why we all need to develop CQ if we are going to be effective as global leaders.
|From 21st August 2017||R3030|